What brand of water filter do you use?

We use a variety of high caliber brands depending on what is required.

What brand of UV disinfection unit do you use?

We use the Greenway UV brand.

Can I purchase from you without having to accept the service component?

Yes, definitely. You are not required to accept our servicing and sanitisation services.

How does UV sterilisation work?

TheUV water disinfection process is completely natural. No chemicals are added, and the water chemistry is unaltered. Ultraviolet light deactivates harmful microorganisms such as bacteria and protozoa by disrupting the DNA, effectively preventing them from multiplying and causing illness. Pathogens are destroyed as the water passes through the disinfection chamber. E-coli, Cryptosporidium, and Giardia lamblia (Beaver Fever) are waterborne microorganisms which are easily controlled by UV disinfection.

How long does it take to install whole house filtration?

Whole of house filtration usually takes approximately three hours to install.

Why do you sanitise water coolers twice as often as everyone else?

Because the water has been filtered there is no longer any chlorine (chemical disinfectant) in the water. This means if anything gets into the water cooler during the filling process for bottled water (dirty hands, etc.) nothing is present to kill pathogens. Bottled water coolers exposed to sun can also develop algae growth.

How often do I need to replace tank water filters?

Water filter replacement depends entirely on the cleanliness of your roof gutters and tank. With a clean roof and gutters, filters need annual replacement. If the roof and gutters are not kept clean, you’ll need to replace filters every four to six months, or the flow coming out of the tap will eventually reduce as the filter becomes blocked.

What is the average life span of a UV sterilisation unit?

UV bulbs are replaced annually.

Can I purchase filters and UV lights from you and install them myself?

Yes, you most certainly can.

Do you provide whole-of-building water filtration for commercial premises, and factories?

Yes, we do.

How much notice do you need to install whole of house filtration?

We need to first visit the property to assess what is required, after which installation will usually take place within the week.

Can you tell me if I have any pathogens in my water tank?

Yes, We can test the water for the presence of E. coli which is an indicator of faecal contamination and other pathogens.

Contact Zane today to help you get the best out of your water.

Contact Zane today:
email: Zane@BBWP.co.nz
or phone: 09 459 1147 or 021 293 5791